Privacy policy

Last updated: June 16, 2026

The Modern Hedonist operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Modern Hedonist is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
  • Marketing preference information including newsletter subscriptions, consent records and communication preferences.
  • Subscription information including recurring subscription preferences, renewal history and subscription status.
  • Marketing engagement information including email opens, clicks and interactions with communications sent through Klaviyo.
  • Analytics information collected through Google Analytics and similar technologies.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

  • From analytics providers including Google Analytics.

  • From email marketing providers including Klaviyo.

  • From social media and content platforms including Instagram, Pinterest and YouTube.

  • From link management and content distribution services including Linktree and RSS feed integrations.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.

  • We use Klaviyo to send newsletters, journal updates, educational content, product announcements, subscription communications and occasional promotional offers where you have consented to receive them.
    We may analyse email engagement information, including email opens and link clicks, to improve our communications and better understand subscriber interests.

  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.

  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

  • Subscription Services. Where you subscribe to a recurring product subscription, including our essential oil subscription service, we process personal information necessary to manage recurring orders, payment status, subscription preferences, deliveries, renewals and customer support.

  • Website Analytics. We use Google Analytics and similar technologies to understand how visitors use our website, improve website functionality, measure content performance and enhance customer experience.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

  • Specific references to; Shopify, Klaviyo, Google Analytics, email service providers, subscription management providers, content distribution providers and social media marketing tools.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link. We use Klaviyo, a United States-based email marketing platform, to manage newsletters, subscriber communications and marketing preferences. Subscriber information may be synchronised between Shopify and Klaviyo to maintain accurate customer records and communication preferences.

Cookies and Similar Technologies

We use cookies, pixels, tags and similar technologies to operate our website, improve functionality, understand how visitors use our website and provide relevant marketing communications.

Cookies are small text files stored on your device when you visit a website. Some cookies are essential for the operation of our website, while others help us understand website performance and improve your experience.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of our website and cannot be switched off in our systems. They enable core functionality such as:

• Shopping cart functionality
• Secure checkout and payment processing
• Website security and fraud prevention
• Account login and authentication
• Remembering privacy and cookie preferences

Our website may not function properly without these cookies.

Analytics Cookies

We use analytics technologies, including Google Analytics, to help us understand how visitors use our website.

These cookies may collect information such as:

• Pages visited
• Time spent on pages
• Navigation paths through the website
• Device type and browser information
• Approximate geographic location derived from IP addresses

This information helps us improve website performance, content and user experience.

Analytics cookies will only be used where required consent has been obtained.

Marketing and Advertising Cookies

We may use marketing technologies provided by Shopify, Klaviyo and other advertising or marketing partners to:

• Measure the effectiveness of marketing campaigns
• Understand how visitors interact with our content
• Deliver more relevant advertisements
• Improve email and marketing communications

These technologies may collect information about your interactions with our website, emails and marketing campaigns.

Marketing cookies will only be used where required consent has been obtained.

Email Marketing Technologies

We use Klaviyo to manage email marketing communications including newsletters, journal updates, educational content, subscription communications and promotional messages.

Emails sent through Klaviyo may contain tracking technologies that help us understand whether emails have been opened and whether links have been clicked. This information helps us improve our communications and better understand subscriber interests.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Social Media and Content Platforms

Our website and marketing activities may interact with third-party platforms including:

• Instagram
• Pinterest
• YouTube
• Linktree

These platforms may use their own cookies, tracking technologies and analytics tools when you visit their services or interact with embedded content.

We encourage you to review the privacy and cookie policies of these providers.

Managing Cookies

When you first visit our website, you may be presented with a cookie consent banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Manage cookie preferences

You can also manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Changes to this Cookie Section

We may update this section from time to time to reflect changes in technology, legal requirements or the services we use. Any updates will be published on this page.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

We maintain profiles on Instagram, Pinterest and YouTube. If you interact with our content on these platforms, they may collect and process information in accordance with their own privacy policies. We may receive aggregated audience and engagement analytics from these services.

We use Linktree to provide access to our website, newsletter sign-up forms, social media profiles and related content. Information processed by Linktree is subject to Linktree's own privacy practices.

We use RSS feed technology to distribute journal articles, blog content and website updates to services including Pinterest and Klaviyo. This may involve transferring content metadata and website information between systems.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

UK GDPR Lawful Bases

Where UK GDPR applies, we process personal information under one or more of the following lawful bases:

• Contract – fulfilling orders and managing subscriptions.
• Consent – newsletters, marketing emails and non-essential cookies.
• Legitimate Interests – customer support, website improvement, fraud prevention and business administration.
• Legal Obligation – compliance with applicable legal and regulatory requirements.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority (the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters. Further information is available at www.ico.org.uk.). For the EEA, you can find a list of the responsible data protection supervisory authorities here. 

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection. 

Some of our service providers, including Shopify and Klaviyo, are headquartered in the United States and may process personal information outside the United Kingdom. Where personal information is transferred internationally, we rely on recognised safeguards including Standard Contractual Clauses, the UK International Data Transfer Addendum, adequacy regulations or other lawful transfer mechanisms recognised under UK GDPR.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law. 

Our website uses cookies and similar technologies provided by Shopify, Google Analytics, Klaviyo and other service providers. Non-essential cookies are only activated where consent has been obtained in accordance with applicable law. Visitors may manage cookie preferences through our cookie consent tools.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at hello@themodernhedonist.co.uk or contact us at 40 Saracen Road, ENG, NR6 6PB, GB For the purpose of applicable data protection laws, we are the data controller of your personal information.

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